Consumer engagement
The VICS are committed to understanding and improving the experiences and outcomes of people affected by cancer.
We do this by:
- including and valuing their voices
- partnering with them, their carers, health services, government, and others to improve Victorian cancer services and the broader cancer system.
Who is a consumer representative?
- People affected by cancer, living with it, and/or caring for or supporting someone with cancer
- People who may use the system in line with Victorian Cancer Plan
AND - People contributing their voice, perspective and knowledge of the lived experience, in helping to improve services for others.
“Any life-threatening condition carries with it deeply personal challenges for the person involved, family, friends, etc. By bringing these personal perspectives to bear, consumer engagement can play a vital part in both humanising and improving the services delivered by the health system.” – Mike, consumer representative
For health professionals
Involve consumers in the development or evaluation of your services:
For consumers
Contribute your lived experience to cancer service improvement initiatives:
If you are looking for support with your own cancer journey, Cancer Council Victoria has an online, statewide register of support services called My Cancer Guide.
For children and young people affected by cancer, plus their parents and carers, our Paediatric Integrated Cancer Service (PICS) provides fact sheets, videos, and other resources.
